1. About Chrisbeon
Q: Who are Chrisbeon Office Supplies?
Chrisbeon is a family-run, Shropshire-based office furniture and business supplies company, trading successfully since 1974.
We supply new and used office furniture, stationery and workspace solutions to customers across the UK and beyond.
Q: Where is Chrisbeon Office Supplies based?
Our head office and showrooms are based at Stafford Park 4 in Telford, Shropshire, UK, and are open on weekdays from 9am to 5pm.
Q: Do you supply businesses nationwide?
Yes – we have a fleet of vans and are able to support UK-wide delivery.
Q: What types of businesses do you work with?
We work with SMEs, corporates, education, healthcare, the public sector, and schools, universities and other educational establishments.
Q: Do you offer sustainable or environmentally friendly options?
Yes. We supply sustainable options across furniture and stationery, including preloved office furniture, FSC®-certified desks and tables, and a wide range of recycled, refillable and climate-neutral office products, helping reduce environmental impact without sacrificing performance.
Q: Can I collect products from Chrisbeon?
Yes. Many popular new office chairs are kept ready assembled and in stock at our Telford showroom, allowing for same-day collection. Our range of preloved office furniture can also be collected when you visit, and our team is happy to assist with loading.
We also stock a selection of stationery and business supplies available for same-day collection from our showroom. Our wider stationery range is typically available on next-day delivery.
2. Office Furniture – new and used
Q: Do you supply both new and used office furniture?
Yes. We supply both new and used office furniture, giving customers flexibility depending on their needs, budget and timescales.
With new office furniture, you have a wider choice and can specify exact sizes, colours, finishes and quantities to suit your space. Our used office furniture may require some compromise on colour, condition, size or availability, but it offers significant cost savings and is a more sustainable option, helping extend the life of quality furniture and reduce waste.
Both new and used furniture can be viewed at our Telford showroom, allowing customers to compare options in person before making a decision.
Q: What condition is your used office furniture in?
All used office furniture sold by Chrisbeon is checked and cleaned before sale to ensure it is fit for continued use. Each item is inspected for faults and functionality, and any issues are identified before it is offered to customers.
For added reassurance, we provide a 90-day warranty on all preloved office furniture we sell. Customers are also welcome to view used furniture in person at our Telford showroom, allowing them to assess the condition before purchasing.
Q: Is used office furniture more sustainable?
Yes. Choosing used office furniture is generally more sustainable than buying new, as it extends the life of existing products and avoids the environmental impact of manufacturing new furniture. Reusing furniture typically results in a lower carbon footprint, while also reducing waste and helping keep quality items out of landfill.
By offering preloved furniture alongside new ranges at our Telford showroom, we help businesses make more environmentally responsible choices without compromising on quality or functionality.
Q: Can I mix new and used furniture in one project?
Yes. Many customers choose to combine new and used office furniture within the same project. Customers often visit our Telford showroom to select preloved items and then order new furniture to complement them.
Both new and used furniture can be delivered and installed together, making it a practical and cost-effective option for office refurbishments and relocations.
Q: What types of office furniture do you supply?
We supply a comprehensive range of office furniture to support different workspaces and uses, including:
- Desks and tables, including electric sit-stand height-adjustable desks
- Office seating, including ergonomic back-care chairs and bariatric heavy-duty chairs
- Boardroom, meeting room, reception and training room furniture
- Storage solutions, including filing cabinets, lockers and archive storage
- Open-plan and collaborative furniture, such as breakout seating
- Privacy booths and pods, along with acoustic baffles, rafts and screens
- Educational and locker room furniture
- Outdoor furniture
Our ranges include both new and used office furniture, all of which can be viewed at our Telford showroom, helping customers choose solutions that suit their space, budget and way of working.
Q: Are you able to dispose of broken chairs and furniture?
In some cases, yes. As part of a wider office furniture project or installation, we can sometimes arrange the removal and disposal of broken or unusable furniture, including POPs waste such as damaged chairs.
This service is subject to assessment and is provided at an additional cost, depending on the type and volume of items involved. If disposal is required, we recommend discussing this with our team in advance so it can be planned alongside delivery or installation.
Q: Do you offer a furniture part-exchange scheme?
Yes. For customers purchasing new office furniture from us, we are often able to offer a part exchange on existing furniture, provided it is still in usable condition.
Part exchange is assessed on a case-by-case basis and depends on the type, quantity and condition of the furniture. If this is something you’re considering, we recommend discussing it with our team early in the project so it can be planned alongside delivery and installation.
Q: Do you offer bespoke furniture solutions?
Yes. We offer a wide range of bespoke office furniture, including wooden furniture manufactured to specific sizes and finishes to suit individual spaces and requirements.
Customers visiting our Telford showroom can also view a broad selection of fabric and faux leather samples, with many popular office chairs available to be made to order in the exact colour and texture required. This allows businesses to tailor furniture to both their space and their brand.
Q: What is the lead time on bespoke furniture?
Lead times vary depending on the product. Bespoke wooden furniture is typically manufactured and delivered within 4 to 6 weeks, depending on the specification and finish selected. Bespoke fabric office chairs usually have a shorter lead time of 2 to 5 weeks, depending on the chair model and fabric choice.
Our team can confirm lead times at the point of order and will keep you informed throughout the process.
Q: Are you able to repair office furniture, including swivel chairs?
Yes. We can often repair office furniture and swivel chairs, even if they were not originally purchased from Chrisbeon. We stock a wide range of spare parts, which allows us to assess and carry out many common repairs.
To check whether a repair is possible, please contact our team or email photos and details of the item to sales@chrisbeon.co.uk. Our team will review the information and advise on the next steps.
Q: Can you supply replacement office furniture keys if they have been lost?
Yes. We supply a wide range of replacement office furniture locks and spare keys, with many available within 24 to 48 hours, depending on the type required.
To ensure the correct replacement is supplied, we recommend contacting a member of our team on 01952 292606 to discuss your requirements. Providing details such as the furniture type or lock reference will help us source the correct key or lock quickly.
Q: What if I don’t see what I am looking for on your website?
If you can’t see the office furniture or stationery product you’re looking for on our website, it doesn’t necessarily mean we don’t supply it. We have access to a much wider product range than is shown online, including items with longer lead times.
If you’re unsure, we recommend contacting our team to discuss your requirements. We can advise on availability, alternatives and lead times, and help source the right product for your needs from our Telford-based team.
3. Office Planning and 3D CAD Design FAQs
Q: Do you offer office space planning and design?
Yes. At Chrisbeon Office Supplies, we offer office space planning and design services to help businesses make the best use of their workspace. Using specialist software, we can scan rooms and create accurate 2D and 3D office layouts, allowing customers to visualise designs at scale before any furniture is ordered.
This service supports projects involving new and used office furniture and is available to customers visiting our Telford, Shropshire showroom or working with us remotely as part of a project with UK-wide delivery.
Q: What is CAD office design and how does it help?
CAD office design allows us to create accurate 2D and 3D layouts showing how an office space will look before any furniture is ordered. This gives customers confidence that furniture will fit properly, function well and suit the space, reducing the risk of costly mistakes.
For new-build projects, where we are involved early, CAD designs also help other trades correctly position electrical sockets and data points during construction. This can save time and avoid the additional cost of moving cabling after a business has moved in.
At Chrisbeon Office Supplies, CAD planning supports projects using new and used office furniture, whether customers visit our Telford, Shropshire showroom or work with us remotely as part of a UK-wide delivery project.
Q: Can you design my office before I buy the furniture?
Yes. Planning is essential to design the space that is right for you and avoid costly mistakes. At Chrisbeon Office Supplies, we can design your office in advance using 2D and 3D layouts, helping you see exactly how furniture will fit and work within the space.
To support accurate planning, we also use LiDAR scanning technology to create precise 3D maps of office environments, ensuring layouts are based on real measurements rather than estimates. We then use 3D CAD software so that you can view and adapt the plan on-screen. This gives customers confidence before committing to new or used office furniture, whether working with us from our Telford, Shropshire showroom or as part of a project with UK-wide delivery.
Q: Do you work with existing offices or only new spaces?
We work with both existing offices and new-build projects. At Chrisbeon Office Supplies, we regularly support office refurbishments, reconfigurations and relocations, as well as being involved early in new office and new-build developments.
Our team can help plan layouts, furniture selection and installation using new and used office furniture, whether you’re updating an existing workspace or fitting out a brand-new space. Support is available from our Telford, Shropshire showroom and through projects delivered UK-wide.
Q: Can you manage an office project from start to finish?
Yes. At Chrisbeon Office Supplies, we provide end-to-end office planning, supporting projects from initial space planning and design through to furniture supply, delivery and installation.
We work with new and used office furniture and can manage office refurbishments, relocations and new-build fit-outs, coordinating each stage to ensure a smooth process. Projects can be planned through our Telford, Shropshire showroom or managed remotely as part of our UK-wide delivery and installation service.
Q: Can you work from architect plans?
Yes. We can work directly from architects’ plans, and where these are provided in DWG format, they can be imported straight into our planning software. This speeds up the design process and ensures layouts are based on accurate, to-scale information.
Working from architects’ plans is particularly helpful for new-build projects and larger refurbishments, allowing office layouts to be planned efficiently alongside other trades. This service is available through Chrisbeon Office Supplies for projects supported from our Telford, Shropshire showroom and delivered UK-wide.
Q: Do you charge for 3D office planning?
At Chrisbeon Office Supplies, we charge a £75 + VAT fee for 3D office planning for non credit-account customers. This helps cover the time involved in producing accurate designs. The fee is fully refunded if an order is placed within three months of the design being completed.
This charge covers the entire design process, not individual drawings. In many cases, we produce multiple layout or colour scheme options within this cost to help customers compare and choose the right solution.
We recommend speaking with a member of our furniture sales team to discuss your requirements, as they can confirm whether any charges apply before work begins. Planning is available via our Telford, Shropshire showroom and for projects delivered UK-wide.
4. Stationery & Business Supplies FAQs
Q: What stationery and business supplies do you stock?
At Chrisbeon Office Supplies, we stock around 1,000 popular stationery and business supply items in our Telford, Shropshire warehouse, available for same-day collection or local supply. These include everyday office essentials used regularly by businesses.
Our wider stationery and business supplies range is available on a next-day delivery basis, allowing saying businesses to access a much larger catalogue without holding excess stock on site. This service is available to customers locally and as part of our UK-wide delivery offering.
Q: Do you supply everyday office consumables?
Yes. At Chrisbeon Office Supplies, we supply a full range of everyday office consumables, including pens, paper, notebooks, files and desktop accessories.
In addition, we provide cleaning, janitorial and catering supplies, helping businesses source essential workplace products from one supplier. Many popular items are stocked locally at our Telford, Shropshire warehouse, with wider ranges available on next-day delivery as part of our UK-wide service.
Q: Can businesses set up regular or repeat orders?
Yes. At Chrisbeon Office Supplies, businesses can set up regular or repeat orders, helping manage ongoing stationery and business supply needs more efficiently. Where required, we offer 30-day credit accounts to approved business customers.
This makes it easier to reorder frequently used items without repeated payments each time. Account services are managed by our team in Telford, Shropshire, with orders supplied locally or delivered UK-wide.
Q: Do you supply promotional products?
Yes. At Chrisbeon Office Supplies, we supply a wide range of printed promotional products, which can be customised with your business name or logo.
To produce printed items, we typically require a high-resolution logo file in EPS or AI format. If these files aren’t available, we can usually arrange logo conversion for a small additional charge. Our team will advise on artwork requirements and suitability before production begins.
Promotional products can be ordered through our team in Telford, Shropshire, with supply available as part of our UK-wide delivery service.
5. Delivery, Installation and Coverage
Q: Where do you deliver to?
At Chrisbeon Office Supplies, we deliver locally across Telford and Shropshire and nationwide throughout the UK. Our delivery service covers office furniture, stationery, business supplies and promotional products.
For larger projects involving new and used office furniture, delivery and installation can be arranged as part of a planned office project. Smaller orders are also delivered efficiently as part of our UK-wide service.
Q: Do you offer office furniture installation?
Yes. Chrisbeon Office Supplies provides office furniture delivery and installation as part of our service, supporting projects of all sizes using new and used office furniture.
Q: Can you deliver and install outside of Shropshire?
Yes. While we are based in Telford, we provide UK-wide delivery and installation, supporting customers locally and nationwide.
Q: Do you offer site visits before delivery or installation?
Yes. We can arrange site visits prior to delivery or installation to assess access, layouts and requirements. This helps ensure installations run smoothly and are planned correctly from the outset.
Q: How long does delivery usually take?
Stationery and business supplies are typically delivered on a next working day basis. Office furniture lead times vary depending on the product, ranging from next day to several weeks. Many stocked items can also be collected directly from our Telford warehouse.
Q: Can you supply RAMS (risk assessments and method statements)?
Yes. For office furniture projects, we can supply basic RAMS free of charge. Where more complex RAMS or site surveys are required, an additional charge may apply. Our team will confirm this in advance as part of project planning.
6. Showrooms and Visits
Q: Do you have a showroom?
Yes. Chrisbeon Office Supplies has a dedicated office furniture showroom in Telford, Shropshire, displaying a wide range of products.
Q: Are you open to the public?
Yes. Our showroom is open to the public Monday to Friday, 9am to 5pm, with no appointment required.
Q: Is the Telford showroom open at weekends?
No. Our showroom is closed at weekends. However, our online shop, chrisbeonshop.co.uk is available 24/7, allowing customers to place orders online using a credit or debit card at any time.
Q: Where is your showroom located?
Our showroom is located at Stafford Park 4, Telford, Shropshire, conveniently situated between Greggs and Screwfix.
Q: Can I view new and used office furniture in person?
Yes. Customers are welcome to view new and used office furniture in person during opening hours. We have over 50 office chairs on display, available to try for comfort, alongside examples of desks, storage solutions and meeting tables.
Q: Do I need an appointment to visit the showroom?
No. Appointments are not required, although customers are welcome to contact us in advance if they would like to speak to a specific team member.
Q: Can you visit my premises instead?
Yes. We regularly visit business premises locally and can arrange site visits on request to discuss office furniture, planning or installation requirements.
Q: Can you supply samples?
Yes. In many cases, we can provide samples to business customers once a quotation has been agreed, helping confirm finishes, fabrics or materials before ordering.
7. Ordering, Pricing and Support FAQs
Q: How do I place an order?
Orders can be placed in person at our Telford, Shropshire showroom, over the phone, by email, via our website, or by sending us a purchase order. Our team will confirm availability, pricing and delivery details before processing your order.
Q: Are your prices competitive?
Yes. Chrisbeon Office Supplies is a shareholder in a national office products buying group, which allows us to secure strong buying terms from suppliers and offer competitive pricing across office furniture, stationery and business supplies.
Q: Do you offer quotes for larger office projects?
Yes. We provide free quotations for office furniture and stationery orders of any size, from single items to full office projects.
Q: Do you offer finance for larger furniture projects?
Yes. Finance options are available for larger office furniture projects. Please speak with our team to discuss suitability and available options.
Q: What payment methods do you accept?
We accept PayPal and all major credit and debit cards. Cash payments are also accepted when ordering in person at our Telford showroom.
Q: Can you help me choose the right furniture for my space?
Yes. Our experienced team provides practical advice on furniture options, layouts and specifications to help you choose solutions that suit your space, budget and way of working.
Q: Who do I contact if I need advice or support?
You can speak to any member of our sales team by visiting our showroom, calling us on 01952 292606 or emailing us on sales@chrisbeon.co.uk
Q: Can you agree special pricing for regular business customers?
Yes. We can offer bespoke pricing structures for business customers who place regular stationery and business supply orders, subject to spend and product mix.
Q: Do you offer bulk discounts for large one-off orders?
Yes. Bulk discounts may be available depending on quantities. Our team can prepare a custom quote based on your requirements.
